While E Tū Whānau is not a service provider, these information and support services can provide help and tautoko in emergencies or when whānau are making long-term change.
Family violence or sexual violence
- Phone 111 (New Zealand Police) – if you or someone else is in immediate danger of being harmed or harming themselves.
- Women’s Refuge (0800 733 843) – for advice, support and safe accommodation when you’re dealing with violence.
- Are you ok? – 24/7 Helpline 0800 456 450. Support for people experiencing family violence.
- Change is Possible – if you’re worried about your behaviour towards loved ones and want to change.
- Love Better – text, phone or email for advice specifically for young people going through relationship breakup.
- Family Services Directory – for local support with issues related to sexual harm.
Info and support for whānau
- Citizens Advice Bureau has a vast database of organisations providing support at a local level.
- Foodbank New Zealand – if you need an emergency food parcel, you can find your local contacts, and more, on the Foodbank NZ website.
- Pet Refuge provides temporary accommodation for pets affected by domestic violence, while their owners secure their own safety.
- Work and Income Te Hiranga Tangata – for support to find work, or information about benefits and allowances, NZ Super, housing support, community services card, child support and more.
Personal wellbeing
- 0800 What’s Up (0800 942 8787) – free service for tamariki and rangatahi to talk or webchat with a trained counsellor.
- Youthline supports young people aged between 12-24 throughout Aotearoa New Zealand. Youthline offers a free Helpline service (text, phone, webchat & email), free face-to-face counselling services, youth mentoring, programmes in schools and communities to help people grow and develop.
- Rainbow Organisations — Te Ngākau Kahukura – support and information for LGBTI+, takatāpui, MVPFAFF+ and other rainbow people.
- 1737 – free 24/7 helpline to call or text if you are feeling down, anxious, or just need to chat to someone.
- NZ Sexual Health Services – for advice about contraception, sexually transmitted diseases, sexual wellbeing, visit this directory of clinics throughout Aotearoa NZ.
