Info & support - E Tū Whānau

Info & support is available for all situations. We’ve identified the services we think are most helpful for whānau.

For support with family violence or sexual violence

Call 111 (New Zealand Police) if you or someone else is in immediate danger of being harmed or may harm themselves.

Call Women’s Refuge (0800 733 843) for advice, support and safe accommodation when you’re dealing with violence in your life.

Call Safe to Talk (0800 044 334) if you are worried about your behaviour and those close to you feel frightened of you. You can also visit Safe to Talk website.

To find local social support services in your area, call the Family Services helpline (0800 211 211) or visit the online Family Services Directory

Info & support for whānau and personal wellbeing

0800 What’s Up is a free service for tamariki and rangatahi to talk or webchat with a trained counsellor.

1737 is a free helpline to call or text if you are feeling down, anxious, or just need to chat to someone. It’s available 24/7.

Tākai provides parenting information support for whānau supporters. Check them out on Facebook

For access to food or essential items

Talk to your support networks like family, whānau, friends, iwi and neighbours to see if they could deliver essential items to you.

No support networks? Order groceries online from some stores.

Community Food Services (Auckland)
Community Food Services (NZ)
ishopnewworld.co.nz (New World)
shop.sva.org.nz (Student Volunteer Army)

None of the above options work for you? Contact your local Civil Defence Emergency group to deliver essential items including: food, water, groceries, pet food, medication, cooking fuel, clothing, bedding.